Generate Authentication Tokens
Once an Access Point is configured, you can request tokens to use for the authentication of your API calls. The token are generated by invoking the Support.com Cloud Authentication Service, at the endpoint URL https://[your_tenant].nexus.support.com/api/v1/oauth2/token passing in the values for Client Id and Client Secret. An example request for a token, using CURL and the values from the above example would be:
CURL Command |
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curl -k https://mycompany.nexus.support.com/api/v1/oauth2/token -d “grant_type=client_credentials&client_id=ClientCRM&client_secret=ZZLKw3PGenX5KNlASHKtbNfPl40VKnjY” |
NOTE: Token Expiration: The authentication token expires in 2 hours; after that, the external application must request a new token as described